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About you and the property
NAME OF PROPERTY |
ECO HOTEL UXLABIL ATITLAN |
RESPONSIBLE PERSON FOR THIS APPLICATION |
Francisco J. Sandoval |
POSITION |
Gerente General |
ADDRESS OF PROPERTY
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Barrio Xacal, San Juan la Laguna,
Solola |
COUNTRY |
Guatemala |
PHONE NUMBER
inc. area code |
(502) 5849 0210
(502) 2366-9555 |
WEBSITE |
http://www.uxlabil.com |
E-MAIL |
atitlan@uxlabil.com |
TYPE OF PROPERTY |
Ecolodge |
NUMBER OF ROOMS |
12 |
MAXIMUM NUMBER OF GUESTS |
40 |
ECO-CERTIFICATION(s) |
Green Deal |
ECO AWARDS |
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GENERAL ECO INFO
- Do you have an environmental and/or social sustainability policy YES
If yes, please attach.
- Do you have an environmental Management System YES
If yes, please attach.
- Brief Description of property – aim, size, facilities
(150 words max)
Ecolodge at the shore of Lake Atitlán. Two hectareas
of land 12 rooms.
Restaurant with healthy food
Facilities: Jacuzzi, sauna, private deck, gazebos, (rancho) for
meetings, organic vegetables; harmonius relationship with the
community of San Juan.
- Brief description of location (100 words max)
The community of San Juan la Laguna is located 175 kilometers
from Guatemala City.
The ecolodge can be reached by paid road or by boat from Panajachel
or from Santiago Atitlan.
ENERGY CONSUMPTION / CONSERVATION
ENERGY
- Do you use any renewable energy? NO
If yes, what approximate percentage
and please describe
Our plan is that in 2 year we will install solar panels.
- Please describe any energy saving devices in use, and energy
saving programmes you have, and how can guests/visitors participate
All electrical bulbs are energy saver.
To hit the sauna we used wood from the same area.
GARDENS – ORGANIC FOOD – RECYCLING-CHEMICALS
- If you have gardens, please describe any organic or chemical
farming practices.
We have Wide gardens. Many of the flowers are native from
the region. Besides flowers our gardens is made up of cultivated
vegetables and medicinal herbs.
- Do you have a purchasing policy - local/organic/good practice/fair
trade or any other? YES/ NO
If yes, please describe or attach?
We buy from the producers of the community about 90% of the
products we use. We buy shampoo
from 2 women’s,
a group from the town.
- Please describe any composting or recycling programmes, and
how, if possible, guests/visitors are encouraged to participate.
We do produce compost to fertilize organic cultivation. The
guest can observe and touch this process (it is hot inside). Guest
is encouraged to buy local products.
CHEMICALS AND CLEANING PRODUCTS
- Approximately, what percentage of cleaning products used are
chemical, and what percentage bio degradable; please describe
We consume low quantities of chemical products, many to wash
cloths. Both shampoo and soaps are bio degradable.
WATER
- Please describe your water supply, and any water conservation
programmes, and how, if possible, guests/visitors are encouraged
to participate.
Water used in the hotel is from the public service of the
Community. Which is abundant and pure.
Guest is encouraged through letter and through specific request
to save water and electricity.
- Please describe your water purification and waste water treatment
systems.
We have two excrete disposal systems. One comes from Guatemala
City. This is industrial product and it is cleaned approximately
every year. The other system is a traditional waste of
disposal excrete through stone holds. In never needs cleaning.
FLORA AND FAUNA CONSERVATION / PRESERVATION
- Describe any flora or fauna conservation/projects you are involved
in and how you encourage your guests to participate?
We clean the lake shores. We
participate in periodic joint efforts to clean the lake. We
plant several trees which function as bird houses. No
bird or any other species are getting in jail.
OUTSTANDING ACHIEVEMENTS
- Please describe what you feel is your single most important
eco achievement? (200 words max).
The certification of our good practices by Green Deal. This
is a result of the accomplishment of good standards in several
aspects: economic, conservation, culture, environment, internal
organization, etc.
MONITORING / FEEDBACK / TRAINING
- Please describe any staff and customer eco training/education
programmes
Staff participate in different courses like hygiene, organic
agriculture, first aid, guest’s attendance, food preparation.
- Please describe any materials you have to educate your guests
(brochures, posters, pamphlets, etc.)?
We do give every guest a letter informeing them about community,
lake, practices and orientation to how get benefits of his or
her experience during in the stay at the ecolodge.
- Please describe how you monitor, maintain, and/or minimise
your environmental impact?
We have very low environmental impact. The construction
of the hotel has made mainly from carved stones from the same
site. The reception and restaurant was constructed following
the style from the catholic church.
We clean our property from much garbage sent from the neighboring
areas or bus passengers.
- Do you get customer feedback? YES
If yes, please describe how you collect the feedback, and what
you do with it.
We ask every guest to evaluate his or her experience and the
services provided by the hotel. Every month we process
such data to build an extratistic of the month. We correct
details and follow up on comments and suggestions. The
reordering of the garden and the construction of a new area for
restaurant opened to looking at the lake is an answer
to guest suggestions.
LOCAL AND INTERNATIONAL COMMUNITY
- What percentage of your staff are local nationals? 100%
- Please describe what you do to minimise your negative impacts
on the local community, and any cultural awareness, community
activities or local sponsorships programmes, and any other ways
you try to ensure the local community benefit from your business.
Our mission states: “To provide hospitality services
in harmony in nature and culture”.
Consequently we try to put into practice such statement. Not
only that, we ask visitor to be respectful to local cultural
practices.
- If you have a green / eco certification label, please give
details and explain:
- your reasons for joining the scheme
- The benefits you feel you receive
- Any other positive or negative points
If you do not have a green certification / label,
please explain
- Your reasons for NOT joining any schemes,
- Any benefits you feel you are missing,
- Anything else.
We are certified by Green Deal. The first year (2007)
we got 4/5 punctuation.

- Anything else you feel is relevant or important.
We have received several awards, national and international,
for our social responsibilities practices.
Please provide as much documentary evidence as possible.
Please provide 2 references, preferably one from the local or national
government tourist authority or a registered NGO (Non-profit
Non Governmental Organization) locally, and the other from your
certification scheme if you are in one.
TURISMO EK CHUAH
Lic. Emmanuel Delstanche
Tels. (502) 2232-0745
E-mail emmanuel@intelnet.net.gt
Web : www.ekchuah.f2s.com
Lic. Widthmark Estrada
General Director
IXCANAN TRAVEL
Tel. (502) 2261-1505
e-mail: info@ixcanan.com
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